Employment
MILLENNIAL INSIGHTS.
BRAND STRATEGY.
DESIGN EXPERTISE.
Nemo solves business problems by connecting brand vision and audience values. We’re a Portland-based design agency providing modern marketing (strategy, production and execution in all media) for the world’s leading brands. We work with Nike, Bell, Goal Zero, Salomon/Bonfire, HP, and more.
Our agency was built on high impact design, authenticity in everything we do, youthful energy, and innovative ideas that deliver results. There’s no room for bad attitudes, personal agendas, backstabbing, front stabbing, finger pointing. We work and play as a team; collective progression is the Nemo motto.
Department: Client Services
Reports to: General Manager
You are a master negotiator well versed in the world of client services. You’ve got an action-oriented approach to managing accounts and recognize when to propose additional solutions for your clients. Client customer service is the holy grail of your day.
You fuel your network with boundless energy, brand knowledge and insights around the industry and consumers. Don’t forget the money — you are responsible for keeping your accounts profitable and growing — for Nemo and our clients.
• Partner with the Account Strategist to develop and present client business goals, situation analysis, challenges, solutions, and measurement criteria
• Actively seek and identify new business opportunities within assigned clients; up-sell and cross-sell Nemo services
• Provide the internal team with a clearly defined brief that contains concise information on the product, audience and strategy enabling them to develop creative concepts
• Collaboratively write scopes of work; lead capabilities presentations and proposals
• Partner with the creative lead to effectively present and defend all creative work/proposals to clients.
• Review estimates and schedules provided by project managers; oversee scope to negotiate change orders when needed
• Participate in sales meetings and track forecasting on weekly basis in CRM; prepare monthly client overviews
• 6+ years of account management experience in an agency setting
• Demonstrated understanding of marketing and advertising campaigns, including branding, print, interactive and retail components
• Extensive client-facing exposure and account direction; comfortable providing strategic solutions
• Demonstrate an ability to think creatively, sell strategically, and communicate efficiently internally and externally
• Strong financial negotiation and presentation skills
• Knowledgeable in outdoor lifestyle brands: footwear, apparel, equipment
• Competitive salary and full benefits including medical, dental and 401k matching
• Collaborative and fun studio culture
• State of the art creative business and communication tools at your disposal
• Generous vacation and holiday package
• The chance to bring out your best alongside smart, driven, teammates and clients
• All to a perpetually looping ironic soundtrack of Hall & Oats soft rock hits
Please email your resumè to: join_us@nemohq.com with Account Manager referenced as the subject.
• You are a solid designer who can create ID systems.
• You are versatile enough to work through 100 page documents, ensuring the vision and aesthetic integrity are consistent in the details.
• You are versed in current trends, and you are not a jackhole.
• Retail and Nike experience are a bonus.
• You will be operating as part of our team in our studio at 1875 SE Belmont.
Send portfolio link and inquiries to: join_us@nemohq.com
• You are a production designer.
• You are fast and accurate.
• You can make mechanicals, do visual research, comp up assets, and manage/update 100 page design documents.
• You are not a D-bag.
• Retail and Nike experience are a bonus.
• You will be operating as part of our team in our studio at 1875 SE Belmont.
Send portfolio link and inquiries to: join_us@nemohq.com